Ombuds Officer for Students


If you feel you have been improperly treated by a university staff member or university body, the Leiden University offers you the possibility to submit a complaint with the ombuds officer for students, Mr Eugène van der Heijden LL.M (email He has a fully independent position within the university and a duty of confidentiality, which means your complaint will be dealt with in strict confidence.

The ombuds officer is available at Student Centre Plexus in Leiden every Monday, Wednesday & Thursday, and at the Beehive Student Centre in the Hague every 2nd Monday of the month. Please send an e-mail in advance or call his secretary +31 71 527 3657/8026.